A Tribute to You, Our Customers

Customer service is the heartbeat of any organization and Filtersfast.com is no different. Our commitment to you (our customers) is important. We pride ourselves on giving you on-time shipping at affordable prices and friendly customer care. We are always striving to give you the best customer service every time you choose to do business with us. We currently experience 98% on-time shipping and 99% of customer related issues resolved in less than 2 business days. As a BBB accredited business since 2006, we make every effort to resolve any customer service  issues that may occur.

If you would like to check out our customer service accreditations, visit our website at any time. There, you will find our Better Business Badge, our Stellar Service Badge and our Google Trusted Store badge.

Our success is based on your satisfaction. Every customer is valued and appreciated. On behalf of every employee at Filtersfast.com a heartfelt thank you goes out to all of our customers.

Have questions or concerns? Feel free to contact us at 1-866-438-3458 Monday-Friday from 8am-9pm, 10am-2pm on Saturday or 12pm-4pm on Sunday. You can also take advantage of our Live Chat with a customer representative by visiting our website at www.filtersfast.com.

In honor of “Get To Know Your Customer Day”, here is your chance to tell us what you expect to receive from good customer service to help us serve you. Select up to two answers in the poll below. You can also check out the video below to see what you can expect as a Filtersfast.com customer.

As a consumer, what do you expect in a customer service representative?

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How Water and Air Filtration Affect Your Quality of Food

We all need food to survive. According to NPR.org, Americans eat 1,996 pounds of food per year. That is equivalent to the weight of an elephant. July is National Culinary Arts Month, a month long celebration to promote awareness of cooks and their contributions to new culinary trends. Any cook will tell you that having great food quality is critical to any dish that you are preparing. Did you know that air and water has a big impact on the food we eat. How? For starters, water is used throughout the production of food. From the farm to processing to the kitchen table, water is a direct ingredient in many of our favorite dishes.

Hard water in particular can have a negative impact on food quality. How? Fruits and vegetables become extremely tough if cooked in hard water. This is due to the amount of calcium ions in the water influencing its textural properties. The taste of pasta can also be negatively affected by this. The Everpure Water Softening Cartridge softens your water by reducing minerals like calcium and magnesium, which are the culprits of hard water. This cartridge will also help improve the taste of your beverages, such as tea or coffee as well.

Sometimes, half the battle in food quality is keeping the food fresh. To do this, many of us resort to our refrigerator to keep meals safe to consume. But often, the refrigerator could be doing the opposite of what we want it to do. If your refrigerator air filter has not been replaced or is not working properly, your food will not stay fresh and will create unpleasant food odors in your fridge. How do you overcome this problem? The Frigidaire PureAir Ultra Refrigerator Air Filter eliminates foul odors from your refrigerator and freezer. This Frigidaire filter uses a combination of activated carbon, baking soda and zeolites, that will last up to 6 months and help food stay fresh.

Even if you are not a culinary artist, you still want to prepare meals that are pleasing to the palate for you and your family. The next time you notice a drop in your food quality, do not automatically blame your cooking. It could be a result of the water quality or even your refrigerator’s air filter.

4 Easy Ways to Maintain Your Washing Machine and Dryer

IMAGE CREDIT: jans-gonestampin.blogspot.com

If you’re like many people, chances are your washer and dryer gets used frequently. You can make a case that these are among the most important appliances in your home. This is why maintenance is extremely important. Below are four easy ways to maintain your washing machine and dryer.

1.)    Don’t forget the water filter. How often do you stop to think about the filter that is inside your washing machine? A problem area for all washing machines is the need to clean the inlet valve screen for sediment buildup. As this screen gets contaminated, the cold water flow slows which adds extended time to the wash cycle and distorts the water temperature. In order to combat this problem, you will need a Washing Machine Sediment Filter for the sole intent of removing solid sediment prior to reaching the screen destination. The Inline Water Filters Washing Machine Water Filter can be used for all washing machines and traps 98% of solids. It is also composed of a 5 stage filtration process which ensures that sediment buildup will not be a problem for your washing machine. This filter can be used for both hot and cold water lines and works with temperatures up to 320 degrees Fahrenheit.

2.)    Clean the inside of your washing machine. Did you know that each time you run your washing machine, residue and other minerals will build up? Over time, this can cause damage and unpleasant odors. To prevent this, use the Summit Washer Magic Washing Machine Cleaner. This cleaner effectively cleans washing machines to reduce residue, detergent, mineral and odor build-up that bleach cannot. This comes in an easy to use 12 ounce formula that is compatible with both traditional top load and High Efficiency (HE) washing machines.

3.)    Change the lint filter. One of the most important things you can do to maintain your dryer is to change the lint filter before each load. Lint filters such as the Whirlpool/Kenmore Dryer Lint Filter Screen will trap the lint from your clothes and keep your dryer running efficiently and smoothly. Failure to change your lint filter can result in a longer time to dry your clothes and a higher energy bill. For a complete list of lint filters we carry, go to Filtersfast.com and type in Lint Filters in the search box.

4.)    Check all hoses and their connections to the machine and the faucet. If you see that a hose has a rip in it, change it immediately. This is a sign that the hose is about to burst. You should check these hoses monthly and tighten any loose fittings.

As with many household appliances, be sure to keep a regular maintenance schedule for your washing machine and dryer. Regular maintenance will keep this important commodity running smoothly and efficiently.