Did you know that Filters Fast has an A+ rating with the Better Business Bureau? There are currently only approximately 300,000 accredited businesses nationwide that carry an A+ rating. Filters Fast has been accredited by the BBB since May 3, 2006. Accreditation means that Filters Fast pays a fee for the Better Business Bureau to review and monitor, as well as support BBB services to the public.
There are 16 factors that determine how the Better Business Bureau rates a business:
1. Type of business
2. Time in business
3. Competency licensing
4. Complaint volume
5. Unanswered complaints
6. Unresolved complaints
7. Serious complaints
8. Complaint analysis
9. Complaint resolution delayed
10. Failure to address complaint pattern
11. Government action
12. Advertising review
13. Background information
14. Clear understanding of business
Some of the specific factors used in our evaluation include: the length of time in business, the number of complaints filed against Filters Fast based on the company’s size, response and resolution of any complaints filed, and the fact that the BBB has sufficient information about Filters Fast available so that the bureau can accurately evaluate our business.
Filters Fast opened for business in early 2004, and was incorporated in April 2005. Our Excellent rating with Stella Service independently confirms the BBB’s decision to give us an A+ rating.