A Tribute to You, Our Customers

Customer service is the heartbeat of any organization and Filtersfast.com is no different. Our commitment to you (our customers) is important. We pride ourselves on giving you on-time shipping at affordable prices and friendly customer care. We are always striving to give you the best customer service every time you choose to do business with us. We currently experience 98% on-time shipping and 99% of customer related issues resolved in less than 2 business days. As a BBB accredited business since 2006, we make every effort to resolve any customer service  issues that may occur.

If you would like to check out our customer service accreditations, visit our website at any time. There, you will find our Better Business Badge, our Stellar Service Badge and our Google Trusted Store badge.

Our success is based on your satisfaction. Every customer is valued and appreciated. On behalf of every employee at Filtersfast.com a heartfelt thank you goes out to all of our customers.

Have questions or concerns? Feel free to contact us at 1-866-438-3458 Monday-Friday from 8am-9pm, 10am-2pm on Saturday or 12pm-4pm on Sunday. You can also take advantage of our Live Chat with a customer representative by visiting our website at www.filtersfast.com.

In honor of “Get To Know Your Customer Day”, here is your chance to tell us what you expect to receive from good customer service to help us serve you. Select up to two answers in the poll below. You can also check out the video below to see what you can expect as a Filtersfast.com customer.

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Filters Fast Receives Excellent Rating

Filters Fast has been awarded an Excellent rating by the online rating service STELLAService! An independent company, STELLAService rates online stores based on customer service performance.  STELLAService goes undercover and investigates the customer service of online stores based on a complex approach involving over 300 factors.  Their representatives interact with tested online stores’ customer service departments anonymously, and then rates the service they receive from those online stores.  By receiving an Excellent rating from STELLAService, Filters Fast can now proudly display the STELLAService seal on our website.