[mcveye]

I recently purchased the Brita "On Tap" faucet filter system. The threads of my faucet are inside so I used the adapter which came with it and attached the base. At least several times a day when the water is turned on, the base pops off. It was funny the first few times but now I'd really like to use this product. Can you help me?

[Roxanne]

Originally Posted by mcveye

I recently purchased the Brita "On Tap" faucet filter system. The threads of my faucet are inside so I used the adapter which came with it and attached the base. At least several times a day when the water is turned on, the base pops off. It was funny the first few times but now I'd really like to use this product. Can you help me?

Hi, Brita actually offers very good technical support and will often times offer you a refund within 30 days of purchase. They can be reached at 1-800-24-BRITA.