I have a question, please, as I am a new user.
When I put new filters in my pitcher filter system, sometimes the water runs quickly in and fills the pitcher. Sometimes it runs very slowly, allowing me to fill only the top till it drains and I refil the top. Which is the correct way for filling? What am I doing wrong? The filters seem to be in correctly.
Also, can I get a replacement piece for the little plastic opening flap on top of the lid? Mine is broken.
Thank you for your help.