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Thread: Crystal Quest Canister O-ring help

  1. #1
    gcarr is offline Junior Member
    Join Date
    Jul 2009
    Posts
    3

    Default Crystal Quest Canister O-ring help

    I just purchased a Crystal Quest Eagle whole house system.

    All 3 of the filter canisters leak and it appears that o-rings are to thin, do not seal.
    Customer service was zero help, suggested I look around for better o-rings:eek:

    Glad to here any suggestions here.

  2. #2
    flyingurchin is offline Junior Member
    Join Date
    Aug 2009
    Posts
    1

    Default

    We had the exact same problem with the Crystal Quest stainless steel canisters. The gaskets flop around inside the cavity and they do not form a seal at all. Tech support told our plumber to use pipe dope, but of course that is a mickey mouse solution and that didn't work. I think they have some kind of manufacturing problem since you ran into the same problem that we had. We are having them send us a replacement. I hope that the new unit they are sending us won't have this problem. I'm not sure what they are thinking by sending these defective units out to their customers.

  3. #3
    anjo is offline Junior Member
    Join Date
    Sep 2009
    Posts
    1

    Default

    Well, I used nature's own and it's been great so far. I've never really tried Crystal Quest though.

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