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I had been changing the filters once a year but I had not been that careful when I changed them to be sanitary about the whole thing. The sanitization I had not performed until recently. The whole...

Thanks... The red stuff wasn't really pink - more of a dark red. Regardless, I just went and bought a new Watts Premier Ro-Pure and am currently in the process of installing it. I cleaned out...

I do not have a softener on the system. I understand that hard water will shorten the life of a membrane, but the last time I thought the membrane failed after a couple of years, Watts thought this...

The source water is municipal water, in Phoenix, AZ. We are supposed to have pretty hard water, but I do not know the specific hardness or anything else about it really. I do not believe we have...

I have been having serious issues with my reverse osmosis system. After diagnosing a prior issue involving a leak in the auto-shutoff valve and discovering slime in the system, and sanitizing the...