We drilled a new well 2 months ago for our new house. While painting and after moving in we noticed that the water was orange / yellowish. After running the faucets for a while it dissapates and runs clear. However the next day it seems to be back to it's usual color and needs to be run for another hour to clear up.
We took some water in to be tested to our local Kinetico dealer. He tested it and told us that it was all "ferrous" iron in the water and that a water softener would clear it up. In fact while discussing this he promised me that he was 100% sure that the softener would clear up the problem. He seemed to be very knowledgeable about the entire problem, since he said it was common in our area. We ended up purchasing a Kinetico 2060s model.
The unit has been installed for two days now and does not seem to be making any difference whatsoever. After running a large amount of water from both hot and cold to make sure they were both clear and that our pipes were thoroughly flushed out we thought everything was great. The next day the water was orange / yellow again. I used a test strip to check to make sure we were getting soft water (that the unit was actually working) and it showed soft water. I also tested the water coming from our kitchen sink that is unsoftened and it showed approx 250 ppm (15 gpg) of hardness.
Upon inspection of the owners manual it stated to use "Iron Fighter" salt pellets to help manage iron...the Kinetico salesman said nothing of this when we discussed it with him. Do they work to remove iron or not?
Several other questions. First is the Kinetico salesman correct in his assumption that a softener is able to take care of this problem or does he simply want to sell me equipment? If the softener should take care of the problem what other things should I check to see why it's not working? If a softener is not the right solution...what is?