2002 Kinetico 4040s - issue?
Not sure how much room I have but here goes. We are presently test-driving (renting with the prospect of buying new, if it proves out) a 2002 Kinetico 4040s that has most recently been in service at the dealership used to fill their bottled water for sale. We have had a 2 year old Water Boss that seems to not work all the time. So, Kinetico hooked up their rental unit (said it has never had the media or charcoal replaced and has been used recently to bottle water for sale) and they flushed one side but admitted later they forgot to flush the other side. 2 days later I cleaned both toilets spotless and right after that, the unit switched and regenerated. We heard it going. I finished flushing the toilet and saw a lot of nasty mess coming into the toilet. Gray and goopy in some places. But plenty murkey. Thought what in the world?? It did seem to clear up more and more as time went on. Ended up in both toilets, sinks, etc. So, we called the co-owner of the kinetico store to the house and he looked at it and said he thinks the second unit didn't get flushed initially but it should be ok. Said he fills his water bottles for sale from it. Checked and it is still soft and cannot detect any chlorine in it. We have now had it in our house 1+ month and are not too happy about the color of the water. I cleaned out the hot water heater completely a week ago and then filled it up. An hour later we filled the tub and it was again full of murky water. Drained the tub and filled it again out of the cold side. Was almost crystal clear. Here's what we were thinking...one side of the softener has a damaged charcoal bag/bed. Everytime it fiils the water heater, it blows junk into it and then we're getting that carbon junk in everything from the shower to the wash machine. So, here's what we have just done....we bought a new inline, clear GE filter between the Kinetico unit and the house piping system. They have their clear yellow string wound filter before their unit but nothing after it. We now have our GE inline filter after the unit. I drained and vaccuumed out the water heater 2 nights ago and then filled it with the Kinetico unit. Starting with a brand new white filter in our inline filter, within minutes it was starting to take on a gray color. Now 2 days later and 2 complete cycles of the 4040s, our pearl white filter is now dingy dark gray which is telling me that carbon is getting past their Kinetico unit and getting stuck in our filter. Filling the tub results in near clear water and doesn't seem to be any reduction in flow rate thru the filters. So, my question is what do you think the problem with the dark gray filter is?? Shouldn't everything coming out of their unit be crystal clear?? shouldn't my filter be pearl white 2 days (or 2 months) later?? What could be the problem with their unit? Is all this common with a 9 years old unit? Should we expect anything different if we had a brand new Kinetico 4040s?? Is there any harm in having an inline filter right after their unit? If we're trapping a goodly amount of carbon in our new filter, is there a chance there could be some getting beyond the filter? I am reasonably sure that there is absolutely nada coming into the house from the city system because I had the same filter there plus theirs is still clear yellow. Can you help me make some sense of all this?? thanks. Msp