A carbon block is a very bad choice when wanting to remove ferric iron; or any other type 'dirt'. They block up way too frequently, as you see.
If your water is visibly clear, there is little to no ferric iron in your water. There can be any amount of ferrous iron in it and usually softeners can not remove more than 5 ppm consistently without causing them problems.
I think you were sold a new softener when you didn't need a new one. And then you were sold this carbon block filter which is misapplied. So get a water analysis done at a lab or do your own testing by buying a DIY test kit for iron, hardness and pH at least. And then post the results.
Gary Slusser
22 yrs in water treatment and well pumps, 13 yrs helping people on the 'net to help themselves.
Bookmarks