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365 Day Returns
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365 Day Return Policy

FiltersFast.com is happy to accept returns on items within 365 days of the original ship date. All returned items are inspected and must be in a new, unused condition and contain all original parts, shrink wrap, protective seals, and components. We will not accept or refund any items that have been damaged, used, or do not contain all original parts, shrink wrap, protective seals, and components.

Return requests must be processed using our self-service online portal. To access the online portal, login to your account by going to www.filtersfast.com and clicking on the My Account button.

Return Restrictions:

FiltersFast.com will not accept any returns on products that were damaged during installation or because of incorrect installation.
Returns on custom air filters are not accepted.
After inspection, if your return is deemed damaged, we reserve the right to decline the refund request.
In the event that FiltersFast.com makes an error on your order, it must be reported within 365 days of receiving the order. After 365 days, FiltersFast.com reserves the right to deny a return/refund request. We encourage our customers to check the contents of their packages as soon as they are received.
PLEASE DO NOT REFUSE ANY PACKAGES**. If a package is refused and there is no proof of delivery back to FiltersFast.com, no refund will be issued. **In addition, all packages that are refused are subject to an additional $10.00 fee.
We encourage our customers to package their return carefully to avoid any damages in transit back to us.
In order to maintain the highest sanitation standards, we do not offer returns or exchanges for masks and mask filter replacements. All mask and mask filter replacement orders will be final sale.

Damage due to carrier mishandling:

FiltersFast.com is not liable for damages discovered after 12 months.

In the event that you receive damaged goods, we will work to resolve the issue. Please follow these steps to submit a claim:

Use the damage claim form via FiltersFast.com Self Service Portal.
Submit a clear photo of the damage.
All request must be made within 365 days of receiving the shipment.

Return Shipping Label:

FiltersFast.com offers convenient prepaid mailing labels for returns to customers in the contingent continental US.

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