Need to return an order? is happy to accept returns on items within 30 days of the original ship date. Please follow these simple steps below to initiate your return.

  • Step 4
    Receive prepaid label & ship
  • Step 5
    Receive Refund

Terms and Conditions

  • will not issue any refunds on products that were damaged during installation or because of incorrect installation.
  • Original shipping costs are not refunded.
  • Returns and/or refunds on custom air filters are not accepted.

Login to Return an Order

Returns FAQ

How do I create a return?

Return requests must be processed using our online system. Log in by clicking My Account.

When I make a return, when should I expect my refund?

You will receive your refund within 1-2 business days after your return is received in our warehouse.

How do I check the status of my return?

Refer to the tracking number of the return package. Look for your refund within approximately 1-2 business days after delivery.

" Just to express my complete satisfaction with your ordering process and, of course, great pricing. When I need a replacement of refrigerator or HVAC filters, I'll be contacting you again. " - Frank, Corona, CA