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Support - I received a damaged item.

We are sorry to learn that you may have received a damaged  item. Please rest assured that we are fully committed to taking care of this quickly and hassle-free!

To report a damaged or item, follow the steps below:

  1. Send us an email ([email protected]) or text message (1-704-228-9166) explaining the type of damage and the part number(s) of the item(s) affected.
  2. Attach photos of the damaged item(s).
  3. Let us know whether you would prefer to have the damaged item(s) replaced or refunded.

We will contact you shortly to gather any additional information/photos that may be needed, and to provide updates on the status of your replacement/refund.

If are not able to send emails/text messages or need further assistance, you may reach out to us by phone at 1-866-438-3458.

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